Provider FAQs
Answers to frequently asked questions by providers.
- "This Email Address Is Not Available For Use"
- 5 Tips and Tricks to Successful Content Creation
- Patient Account is Not Receiving Daily Emails
- Staff Account FAQ's
- How Can I Integrate With InBody?
- Strip Formatting on BodySite
- How Do I (a provider) Add Videos To My Account?
- How Do I Change the Email Address on an Account?
- Can I Delete A Patient Account?
- Do my plan changes update automatically for patients on a plan?
- Can patients self-enroll?
- Customizing Patient Tracking: How Do I Turn Off Certain Trackers?
- If I enter notes under a patient account, does the patient see the notes or will it only be visible to the practitioner?
- Do patients get email every day? Automatically?
- Private Messages, Alerts, Daily Program: Can I turn it off?
- What's Up With Blank Days?
- Error Message Uploading PDF or JPG
- What To Do If My Page Won't Scroll?
- Can I View This Platform on My Mobile Device?
- How Do I Create a Patient Account for Myself (for providers experimenting with the system)
- How Do I Create Wellness Plan Templates from Scratch
- Patient Activation, De-Activation, Re-Activation
- How Do I Assign a Survey or Questionnaire to My Patient or Client Account?
- Wellness Plan Templates
- How Do I Restart a Patient's Program or Add a New Program?
- How Do I Restart a Program or Change Start Date?
- How Do I Add Meals to My Meals Library to Use in My Wellness Plans?
- How Do I Make My Wellness Plans Available?
- The Log In Button is Not Working (Internet Explorer)